MAXIMIZING
OPERATIONAL
IMPACT. CHECK.

HealthOps builds and manages SLA-backed support services — equipment, sharps, environmental compliance, deep cleaning, and transport — delivering outcomes like 97% on-time delivery and a 64% reduction in sharps overflows.

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  • HealthOps builds and manages healthcare support services that hospitals cannot afford to leave reactive: equipment management, sharps handling, environmental compliance, deep cleaning, patient transport, and operational auditing. We turn fragmented support functions into accountable, data-backed operations with proprietary technology, real-time visibility, and measurable performance improvement.


  • We work with hospital leaders responsible for keeping operations safe, compliant, and running efficiently—especially COOs, CNOs, CFOs, and executive teams facing equipment delays, sharps overflows, EVS compliance gaps, fragmented reporting, or support functions managed by crisis. Our fit is organizations that want a specialist partner with clear accountability, defensible data, and a practical path from diagnosis to execution.

  • Most hospitals either manage support services reactively or rely on large institutional vendors whose scale comes at the cost of responsiveness and accountability.

    HealthOps is built differently:

    • Customized programs built around your facility, not a generic enterprise template.

    • SLA-backed accountability with real-time operational visibility.

    • Direct executive involvement and shorter escalation paths.

    • Proprietary technology purpose-built for clinical environments.

    • One reporting and accountability structure across active programs.

Nothing Measured, Nothing Gained

We believe in measuring each service we provide, to drive maximum impact:

97%

Equipment on-time delivery rate with a 13-minute device turnaround

30k  

Pieces of equipment managed per month, within ~18,000 WGI orders

64%

Reduction in overflowing sharps containers over a two year span

14%

Improvement in EVS audit scores within one year

Our Solutions

What Partners Say About Us:

  • "They provide such a thorough deep cleaning service that the equipment looks almost indistinguishable from new, making it hard to tell if it was replaced or just expertly cleaned."

    Julian, OR Flow Manager

    Boston Children’s Hospital

  • "I find "WeGotIt" so helpful.  It is important to have supportive resources so I can do my job well.  The WeGotIt app is easy to use.  The team is very responsive and I receive my requests within the requested time frame if not sooner." 

    Denise, RN

  • "The Healthops team at BCH is vital for our operations. Staff who work the floor are all very knowledgeable, courteous, and prioritize deliveries for teams that often have quick turnover without us even always making urgent requests. Leadership is engaged and responsive, and that team always collaborates with departments to find solutions to any issues. Additionally, the app is effective and user-friendly."

    Megan, Patient Services

  • The Central Equipment team at Boston Children’s Hospital consistently demonstrate responsiveness whenever assistance is needed. Their commitment to their tasks is evident, as they always ensure that wheelchairs, carts, and other equipment are never left in the way.

    Jarymar, Operations AP

  • Your teams’ dedication and expertise play a crucial role in ensuring that are staff and clients have the necessary equipment to provide the highest standard of care for our patients. The professionalism and attention to detail demonstrated by each member of your team do not go unnoticed.

    Michael, ESD Supervisor

  • “HealthOps’ commitment to quality, attention to detail, and customer-focused approach set them apart from others in the industry.  Throughout our collaboration, they have consistently delivered outstanding results, meeting, and often exceeding expectations.”  

    Isaac Garcia, Director of Patient Support Services

    Boston Children’s Hospital